98% Would Recommend
Great friendly service and communication with no surprises
- Rob S. 1/6/2016
Happy with the service
I was a first time home buyer and my mortgage was difficult to obtain. Angela worked hard through the process and I was able to to purchase
- Tylet N. 12/30/2015
Efficient, professional, attentive, friendly service!
After ten days working with another broker from another company, i was down to the wire and possibly losing the home i had placed an offer on. Angela from Mortgage Alliance was refered to me by my realtor. After one quick conversation With Angela, i felt like she cared about my success in getting me financing to close my deal. Angela was very professional and explained to me what she needed from me to be able to get my application completed. I spent the evening scanning and getting her all the information, she needed. As promised, she said she would begin working on the application first thing the next morning. Within 5 hours she had found a lender that was willing to finance my offer. I was able to meeting my closing condition deadline. It didnt stop there upon meeting with Angela to sign paperwork, i explained that this was a home that needed renovations and i hoped to get the renovation costs in my financing. Angela helped me understand the process and once again went to work with the lender to see if this was an option for me, she was able to get approval for the change. She again explained what was needed from me and continued to follow up with me, to meet the lenders deadline. My experience with Mortgage Alliance and Angela has been very positive. She made me feel like my business mattered and i was a priority. A mortgage is a huge investment and having someone walk beside you and take your investment to heart matters. I would highly recommend Angela from Mortgage Alliance.
- Tammy S. 9/15/2015
Professional and Caring
We called a number of mortgage brokers and Angela at Mortgage Alliance Advance Mortgage was the only broker who answered her phone. She had us in for an appointment the same week and had us approved for our first mortgage right away. We were first time home buyers and didn't have a clue what we were doing and she answered all our questions and never once made us feel stupid for asking.
- David T. 9/15/2015
Angela at Mortgage Alliance Advance Mortgage was extremely informative and helpful from our first phone call. She was knowledgeable and able to answer all our questions. She responded immediately and had us approved and set up with a mortgage quickly. We went in last minute and were very well taken care of. When we had questions later she researched our options and got back to us in less than 24 hours. We recommend them to everyone!
- Theresa T. 9/15/2015
I have had the pleasure of meeting with both Brenda and Angela and was astonished at the level of knowledge that both had to share! They were able to completely understand the difficulty of my situation and after quick research, they provided the information needed to make intelligent decisions regarding my mortgage. They conduct business with complete professionalism and still maintain a very personable interaction. Their years of experience in this industry are evident and shown well though their confidence and their knowledge of mortgage and banking systems in Canada. Anyone buying a home in the future would be well advised to employ Mortgage Alliance Advance Mortgage. I guarantee, you will be happy, and richer, because you did!
- Dean L. 9/14/2015
We have had great advice from our mortgage broker Brenda MacKay and will definitely use her services in the future. She has gone above and beyond to help us and we appreciate everything she has done. We will hopefully be in a better position to purchase a home in the new year. She has even given us a couple ideas that might get us into one sooner!
- Jennifer R. 9/14/2015
It was just over two years ago when I met with Leslie Nielsen and I am so glad I did. He was very informative and patient with my questions in finding what would work best in a mortgage for myself. I was coming out of rough stretch, to say the least, with two medical recoveries and a personal situation. I had a hard time figuring things out in what would work best and that is when I tested his patients unintentionally. I am very appreciative of his demeanour.
- Rita M. 9/13/2015
Excellent hight quality service
Mortgage Alliance Advance mortgage has proven themselves time and time again. They not only have excellent customer service but mad skill as well. They always do whats best for their clients.
- Lindsay O. 9/12/2015
very professional, answered all our questions, we left very suttisfied
Our advisor was the best one ever, Angela, if we have to give out names))) She answered all our questions, didn't leave no an answered questions or concerns, we understood about the mortgage way better then what we got out of the bank , would recommend this lady to any one who is looking or not sure to where to go for advise. Thanks again)))
- Liliya C. 9/12/2015
Exceptionally Friendly, Welcoming and Personal
Brenda M is someone that we trust. She is very knowledgable and caring.
- Patricia C. 9/11/2015
Very quick and efficient.
The whole process was very quick and efficient with no delays what so ever. Had our money within 5 days. Very satisfied.
- Dwayne S. 9/11/2015
Very helpful and knowledgable
I used mortgage alliance twice in the last six years and both experiences were great! Very knowledgable and helped the stress of it all just fade away. Any question I had was answered and I felt like my best interests were always a priority. Thank you so much mortgage alliance!
- Tara B. 9/11/2015
Great customer service
Brenda was amazing to deal with. She went above and beyond to help answer all out questions & get us the best possible rate. She always got back to us in a timely manner & she didn't mind the million questions we had for us. She also gave tips on how to improve ones credit score,knowing what the bank is looking for in your credit history is very helpful. We are truly grateful for all she did for us. Thanks so much
- April S. 9/11/2015
So helpful and stress free
I had just gotten divorced and moved to Alberta and found a new job when I started house hunting. When the time came I went to see Angela Epp. I was nervous and stressed and overwhelmed with all the recent changes in my life. She took the stress right out of it and made it more than easy. She made it fun and enjoyable. I have, and will continue to recommend this company to anyone. A big thanks to Angela!
- Laurene L. 9/11/2015
Just want to say how fantastic is was refinancing with you guys. Laura your excellent at your job wow. Found us a great rate and made the switch as painless as possible. So happy. Thank you.
- Raymond H. 9/10/2015
Friendly Service, great rates.
For my first Mortgage I went here and I was well taken care of. I had many questions and had them all answered. I had thought this process was going to be intimidating but it was almost too easy! Thanks
- Brian H. 9/10/2015
Compassion Plus Knowledge
I had the most excellent service with Angela. When all other avenues were closed to me, she found a way to help me keep my home. Plus she had found options to choose from not just one take it or leave it. I have already recommended her to a friend who has also has a great experience. Thank you for being there to close in that gap that so many fall into, especially when at a most challenging time in life.
- Gail S. 9/10/2015
Angela Epp, was very knowledgeable in her field of work.
It was a great pleasure to have had Angela Epp as my financial person. She is most detailed and descriptive with all the information I was needing. I made the best choice moving over from my past mortgage company. Happy with the move. Regards Cheryl Robichaud.
- Cheryl R. 9/10/2015
Very professional and quality service
The mortgage alliance helped us with our first home purchase. The professionalism and service that Brenda and her staff provided for us, made the process seamless. We have since visited Mortgage Alliance for other home purchases and had the same exceptional service years later. We highly recommend Mortgage Alliance to everyone.
- Kendra L. 9/10/2015
Best Brokers Ever
My wife and I have used The Mortage Alliance 3 times and truly enjoy these girls and their hard work! I feel like family every time we have met with them! They are always happy and helpful! We would recommend and do recommend these guys to anyone! They were very efficient to make our buying experience smooth and timely!
- Joel C. 9/10/2015
Professional, Friendly & Fast Service
We obtained the best interest rate possible for our mortgage last year through Angela @ Mortgage Alliance Advance Mortgage! This was our 4th time attending there, and we will be using them again when it comes to renew! Both Brenda & Angela are professional, friendly, quick to get back to you, and just all around awesome @ what they do! Thanks ladies!
- Kim O. 9/10/2015
Excellent place to get the best deal on the money you need
Our experience was very positive Angela was very professional and advised us on what was best for our situation Very thankful we met her Mike
- Mike M. 9/10/2015
Very helpful and professional
Our experience was great. Mortgage alliance helped us every step of the way. Les was very diligent when it came to the paperwork and was happy to answer any questions we had. Often he would come to my workplace to get things done efficiently so that always helps. All in all it was a great experience dealing with mortgage alliance and we would recommend their services to anyone. We will definitely be using Les at mortgage alliance again! Sincerely, Scott and Shauna
- Scott C. 9/10/2015
My experience was wonderful. I really had no idea what all went on with buying a house and they helped me 100% with everything. All I had to do was pick the house I wanted and they did the rest. It couldn't have been easier. I've recommended Mortgage Alliance services to all my friends and family. If I'm ever in the market for another house, I will be using Mortgage Alliance. Thank you.
- Melissa W. 9/10/2015
Nice friendly atmosphere.
I always felt very welcomed when I stopped in at the office, My set up took a little longer then I hoped, but I'm not sure it had anything to do with my advisor.
- Holly A. 9/10/2015
Very professional company
My experience that I had with mortgage alliance was with Angela Epp. She is very good at her job, intelligent, does her "homework" & can tell is a very hard worker. I would recommend her to anyone because overall she seems like a very well put together young lady. Mortgage alliance should be proud to have her as one of their own & she speaks volumes for the company. For this reason I would send anyone Mortgage Alliances way.
- Exchiela B. 9/10/2015
Best customer service ever!!!!
I was extremely impressed with the service I received from your staff. Very professional, very friendly and super understanding! I tell all my friends that are looking for a great place to go to Morgage alliance. Best company to deal with! Hands down will be a return customer!
- lorilyn h. 9/10/2015
Above and Beyond!!!
Angela and the whole team were very friendly and professional. Angela went above and beyond in assisting us to get a mortgage for a duplex that we bought. We were under a time crunch. They had our mortgage and all paperwork done and in order in less than 3 weeks. They were amazing. Because we did not have access to our paperwork as we normally would have....long story, Angela came up with some innovative ways for us to get that paperwork. Cudos and bouquets all the way around for the team! Thanks!
- Terry T. 9/10/2015
I referred my client to Mortgage Alliance. Experience was great for her - quick & efficient. Thank you!
- Pat O. 9/1/2015
Expert Knowledge and Impeccable Service Delivery
My financial scenario was a challenge to say the least. Angela and the team at Advance Mortgage managed to orchestrate amazing results and demonstrate expert knowledge and impeccable customer service throughout the entire process. Angela's professional demeanor was paramount to achieving successful results.
- Correna R. 8/31/2015
Excellent Service, Even Better People
My wife and I were looking to purchase our first house, but we're weren't sure about the financial feasibility of our situation. I booked a meeting with Brenda, and it was a wonderful experience! She walked me though everything, and was able to pre-approve us! Once we actually found the property we wished to purchase, we went through the whole mortgage process with Angela, and it was perfectly pain-free! It was fast, easy, and they took care of all the details. I was even able to ask them questions about the home buying process not related to mortgages, and they were able to give me sound advice. Having used Mortgage Alliance, I don't know why everyone doesn't. They're friendly, knowledgeable, experienced, and it doesn't cost you a sent! Thank you Mortgage Alliance, thanks to you, we are now happily living in our own home.
- Daniel A. 8/28/2015
My experience with Mortgage Alliance was awesome! I was going through a very stressful separation and my broker was a God send! I received compassionate, thoughtful, professional care that helped me come through a very trying time. ALL my questions concerns and comments were addressed in a timely manner.Thank You!
- Rhonda S. 8/24/2015
I have used Angela Epp (Mortgage Alliance Advance Mortgage) three times now, and every time has been great. I first started with Angela 8 years ago in Red Deer after a friend recommended her. I can honestly say i was very happy with my experience. She took the time to explain things for me since i knew very little about mortgages. Not once did i feel like i was being rushed out of her office so she can get to the next client like most banks treat you. Even after all her paper work was done and mortgage was approved Angela continued helping me making sure all my paper work was completed. I have since moved to Calgary i still continue to use Angela because she’s that good. I have recommended her four times to friends and family, they are just as well happy as i am. Without a doubt i would highly recommend again Angela and Mortgage Alliance Advance Mortgage any day.
- Ryan V. 8/24/2015
So our broker contacted us with a year to go on our existing mortgage. She suggested we should look into refinancing early as the rates had dropped significantly since we had our first mortgage. She found us a rate that was unbelievable. Even after the penalties for ending our existing mortgage we saved some serious coin. Even with including some additional debt into our mortgage our payment was the same and will be out of mortgage 5 years earlier. WOW WOW WOW. Thank you so much.
- Raymond H. 8/23/2015
Very good service.
We were very pleased with our experience a to. Mortgage Alliance.
- Dave G. 8/22/2015
Outstanding advise, exceptional results
My experience with Mortgage Alliance/Advance Mortgage was an amazing one. Not only did I receive timely, professional advise, I was able to refinance a small property of mine instead of selling it, and use the rental income to pay almost all of the monthly mortgage on my new house. Angela Epp (Mortgage Alliance) was recommended to me by my realtor and wow she did not disappoint! Her ethical, honest, straight forward approach was refreshing, and her skills as a mortgage broker were very apparent from the very first meeting we had. I have since recommended her and her services to many coworkers, friends and I told of her outstanding service to my family members.
- Jamie S. 8/22/2015
Highly organized and helpful
We have been trying to get our debit in order to move forward and got a lot of doors closed in our face. Until we found Advance Mortgage which unbelievably helpful and helped us move our debit in the right direction. Thanks a Million for all your help
- cindy j. 8/21/2015
Amazing and professional
I had such incredible service with Brenda she did whatever needed to be done to be able to buy my first home on my own... It's be a pleasure getting to know Brenda and the staff... Thank u so much for everything me and my kids are so so thankful.... Xoxoxo
- Kathy J. 8/21/2015
Everyone was polite and easy to talk to. You explained everything to me so that I would understand it. You took the difficult task of getting a mortgage for me and giving me a lawyer choice. I would recommend your agency to everyone I know who is wanting to purchase a new home thank you to your whole team
- Marilyn (Lynn) O. 8/21/2015
Brenda McKay was awesome! I did not have to worry about a thing with the purchase of my home. She worked around my schedule to meet with us. I have and will continue to recommend her.
- Lauri S. 8/21/2015
Efficient and professional
Angela was exceptional to go through for our mortgage needs. She answered our questions and responded to emails In a timely manner. She made this process smooth for us. I highly recommend people to GP through this company!
- Tanya L. 8/21/2015
High quality and very professional
The staff at Alliance were great .I had two friends that needed mortgages at the same time and they were able to help all three of us .
- Rob S. 8/21/2015
Excellent service and promt response
- Pablo M. 8/20/2015
Very friendly, professional, helpful
Angela at Mortgage Alliance was excellent! We have always felt valued as a client. We consider her an integral part of our real estate financial team. Her wisdom and willingness to have our investments work for us cannot be measured. We are grateful for all she does and has done for us several times. We look forward to her expertise with future eneavers.
- Bill and Tina B. 8/20/2015
Very good experience
Our mortgage broker was alway available and very helpful, I would recommend this to anyone!
- Jonathan A. 8/20/2015
Angela was knowledgable and friendly. She found us the best rate and kept us informed at every step. Our questions were answered quickly, even after the mortgage was done. I will be back when it's time to renew again.
- Claudia H. 8/20/2015
Above and beyond service
We started working with Angela almost a year ago. We had a very complicated deal but she never seemed to care about all the extra work. We have appreciated her email throughout the year explaining the benefits of refinancing, fluctuating lending rates, etc. thank you
- Tammy L. 8/20/2015
Great Value, Excellent Quality, and Very Professional
I have dealt with Advance Mortgage / Mortgage Alliance for many years. Barb and Angela are the best. They take care of all the details. I don't bother with the banks anymore! I like that.
- Terry C. 8/20/2015
Excellent, timely service
The staff here are very experienced and pleasant. They are very organized and responsive and really know the industry. I would not hesitate to recommend this business.In fact,I have on several occasions in the past!
- Kim S. 8/20/2015
We bought our first home with the help of Angela as our mortgage broker. the process was smooth and low stress due to the clear explanations and over and above service we received. We were completely satisfied and would definitely use them again!
- Megan B. 8/20/2015
We had a great experience with Angela. Answered all our questions and provided options which would have been unknown to us otherwise. I would recommend Angela to anyone looking to buy a house. Thanks for all your help.
- Cory F. 8/20/2015
Great service in a number of different provinces
We have known Brenda for a number of years and she has helped us with a number of mortgages in 3 different provinces. Always fast and efficient.
- Jack H. 8/20/2015
The BEST in explanations
Great explanations throughout the whole process! Angela Epp is thee BEST!!! You will never feel like you are being SOLD something-rather well taken care of with your interests at heart.
- Tracey C. 8/20/2015
Exceeded our expectations
Selling and purchasing homes can be one of the most stressful times for people. Mortgage Alliance had us feeling like we were in the best hands. They answered all of our questions clearly and went above and beyond when helping with our financing dead lines and even helped work out some numbers with what we could personally afford. They are personable, friendly, and prepared for any glitches should any arise. Amazing.
- Alana B. 8/20/2015
High Quality Profesional Service
I had an excellent experience with Brenda MacKay at Advance Mortgage. She was very kind, friendly and professional. She made you feel so at ease. She offered many solutions to fit my particular needs and goals in a very difficult time in life. I would most highly recommend Brenda MacKay @ Advance Mortgage. Barb P
- Barb P. 8/20/2015
Although we could not make the purchase happen, Angela was wonderful. She helped me with my first home purchase and helped me through this time as well. Phone calls and emails were returned promptly. She is always courteous and positive without giving false hope. I will absolutely use Mortgage Alliance again when I find a more suitable property. I have in the past send clients to you guys and will continue to do so. Thank you for the help. Katie Slade
- Katie S. 8/20/2015
We applied for our first mortgage at the Mortgage Alliane in Red Deer. We knew very little about the whole process and Jessica was great at explaining all the details and making sure we understood the process. I am very happy with the service we received and would definitely recommend Mortgage Alliance!
- Sam K. 8/20/2015
Why we recommend Mortgage Alliance Advance Mortgage... The answer is simple... Because we love the work well done... Their personalize approach and hightly qualified help us to achieve our project...we will definitely call again for our future projects... Still thank you for your hard work and professional service :-)
- Melissa R. 8/20/2015
great customer service
Angela was great to work with and very knowledgeable in the process of getting a mortage.
- joline m. 8/20/2015
I have used Mortgage Alliance 3 times and have had nothing but great service every time. I recommend all my Freinds and they too have had excellent service! Brenda McKay was excellent and I will be returning the next time I renew. Just before I was about to sign papers with the bank, she called and said she found another bank that will save me .5% and cancelled my appointment. I couldn't say enought about the wonderful service!
- Chad F. 8/20/2015
Very good service
This is among the better businesses I have interacted with. They answered my questions completely and in a timely fashion. I even got what I wanted. That might seem silly to say but I have encountered many businesses that only provided what they want to sell you rather than what you ask for or what you need. This was a very good and refreshing experience in today's world of business.
- Kelly P. 8/20/2015
My experience with Brenda and Angela at Advance mortgage has been excellent, I have used them for three different homes and have referred several times.
- Kolin L. 8/20/2015
High quality service
My experience with MAAM was very helpfool and I'll continue keep my business with Angela Epp as my mortgage broker
- Hmayak M M. 8/20/2015